Typically, Resources are created for Internal people (employees of your company), and Contacts are External, however there are a few reasons why you may have both for the same person. For example, if one of your past employees becomes a Client or Supplier, you would need to create a new Contact record for them. In iCFM you can link a Contact and a Resource to keep that person's history and details together.
To link a Contact and a Resource:
- Open the Resource
- Search for the Contact name in the Contact ID field
- Select the Contact
- Save
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