Some companies can be known by multiple names or have common misspellings, e.g. Proctor & Gamble are commonly known as P&G. To prevent duplicating records in your database, you can add any known Aliases or alternative spellings, to a Company which will redirect a User trying to add a potential duplicate, to the original Company record.
An example of where a company may have multiple Aliases is the British Broadcasting Corporation. You may add the following Aliases:
- BBC
- B.B.C.
- The BBC
These are all names for the same company, and your team could quite possible try to add them as a new Company record if they don't find them under their first search. Using Aliases helps to combat that problem.
To add an Alias to a Company:
- Open the Company record
- Open the Aliases tab
- Any existing Aliases will be displayed
- Enter new Alias to the 'Add new alias' box
- Click the Add button to save
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